At Body del Sol we offer a variety of financing options to help make our treatments more affordable. We accept payment with Visa , MasterCard , Discover and Debit Cards.
We will continue to update and expand our list of financing options and health insurance in the very near future. Check our website periodically for these updates and monthly specials.
CANCELLATION POLICY & FEES
We understand that everyone has things that come up – work, kids, or emergencies.
Many people do not understand, though, that when we make appointments with you, it is not one-way – our staff is waiting to meet with you as much as you are with them. We have a waiting list for other clients/patients that want the same times or appointments as you, and we cannot accommodate them due to our prior commitment to you. We are less likely to be able to fill the time slot your appointment occupied without at least a 24 hour cancellation notice .
Because we want to provide each of our clients with the best service and experience from the moment they schedule their appointment, we are more than willing to cancel or reschedule your appointment if you do so in a reasonable amount of time. We kindly request the courtesy of giving us the following notice for cancellation or rescheduling:
24 hours notice for a single service,
48 hours notice for a package & weekend services,
***Miscellaneous: Arriving late will deprive you of precious treatment time. To avoid delaying our next guests,
your service will need to end on time regardless of when you arrived.
Rude, loud, discourteous or disorderly guests will be asked to leave.
We reserve the right to refuse service to anyone.
What is the procedure if I must cancel an appointment? – A 24 hours notice for a single service, 48 hours notice for a package & weekend services must be given to cancel any spa or medical appointments. Spa & Medical services are provided by sought after professional Physicians, Estheticians, Certified Massage Therapists, Certified Medical Assistants, Registered Nurses, Manicurists and Hair Stylists . Please pay us the courtesy of a phone call 24 hour in advance if you must cancel or reschedule.
What are the cancellation policies and fees? – We require at least a 24-hour cancellation notice or a $25 cancellation fee will be charged. No-shows will be charged $50. Scheduling an appointment is your reminder, agreement and your acceptance of these policies. Your next service or treatment will not be performed until your cancellation fee(s) are paid in full.
What if I paid for a package and had to move or never used the remainder, could I receive a refund?
Whether you paid for a package in house at a special pricing or at the regular price – we will prorate the unused services and charge a 25% cancellation fee. If you purchased at a special pricing and did not complete the package – the regular price goes into effect for the services used, any remaining funds will be refunded less 25% cancellation fee. If you never had the opportunity to use any of the services only a 25% cancellation fee will apply. It may take up to 2 weeks after your request to verify services and process a credit to your account. There are no longer any cash or check refunds for services, packages or products.
The cancellation policy allows us the time to inform our standby guests of any availability, as well as keeping our technicians’ schedule filled, thus better serving everyone.
Thank you for your cooperation in this matter and consideration for your fellow guests
It is our mission to provide you with the highest-quality of skin and body care products with your services. In fact, you may like these products so much that you wish to use them every day in your own home! In the event you purchase any of our spa products for home use and find them to be defective, we will exchange any products within 5 days of purchase, provided a receipt is presented. Unfortunately we cannot provide cash refunds for returned products. Instead a spa credit will be provided for any returned products to be used on any other products or spa services available here at Body del Sol Medical Spa.